Privacy Policy

These Terms and Conditions ("Terms") govern the use of SMS campaign services and the contact process for communications provided by Ghost Authors Expert ("We," "Our," or "Us"). By subscribing to or using our SMS services, you agree to comply with these Terms and our Privacy Policy. Our SMS campaign adheres to the Telecommunication Regulatory Authority (TCR) guidelines, ensuring transparency, consent, and control for users.

Consent to Receive SMS Messages

By providing your phone number and opting into our SMS campaigns, you consent to receive SMS messages from us. These messages may include promotional offers, product updates, service notifications, and other communications related to the services we offer.
Your consent to receive SMS communications is voluntary. You may withdraw your consent at any time by replying "STOP" to any SMS message we send. Standard message and data rates may apply

Communication Control

You are in full control of your communication preferences. We will only send you SMS messages based on your explicit consent and will provide you with clear options to modify or discontinue our communications at any time.
We respect your choice to opt-in or opt-out of any SMS communications at your discretion. You can opt-out of receiving any future messages or update your preferences regarding the type of messages you wish to receive.

Opt-In and Opt-Out Process

Opt-In: To receive SMS messages, you must actively opt into our campaign. This can be done through methods such as submitting your phone number via our website, texting a keyword, or other lawful and transparent means.

Opt-Out: You may opt-out of receiving SMS communications at any time by replying "STOP" to any message sent by us. Upon opting out, you will no longer receive marketing messages. Once you opt-out, your contact information will be removed from our system, and no further messages will be sent to you.

Preference Management: You can manage your communication preferences (e.g., frequency, type of messages) by replying with keywords such as "HELP" for assistance or contacting our support team at support@ghostauthorsexpert.com

Message Frequency

The frequency of SMS messages you receive will depend on your preferences, as set during the opt-in process. We aim to send messages only when necessary to provide value, based on the nature of the services you're interested in.

You will be informed about the expected frequency of messages at the time of your opt-in.

Charges and Fees

Standard messaging and data rates from your mobile carrier may apply to all SMS communications. You are responsible for any charges incurred as a result of receiving SMS messages.

Data Privacy and Protection

We are committed to protecting your privacy and handling your personal information in accordance with our Privacy Policy and applicable data protection laws.

By opting into our SMS campaign, you agree that we may collect and use your phone number for the purpose of sending SMS messages in connection with the campaign. We will not share your information with third parties, except as necessary to provide the SMS service.

Once you opt out of our SMS campaign, your contact information will be deleted from our system, ensuring that no further communication is sent to you.

Communication Transparency

We maintain transparency in all communication with you. You have the right to know how your information is being used and the option to adjust the frequency and type of messages you wish to receive.

You can easily access a record of your communication preferences and update them by contacting our support team or using the "HELP" option in any SMS message.

TCR and Regulatory Compliance

Our SMS campaigns fully comply with the Telecommunication Regulatory Authority (TCR) regulations, including obtaining explicit consent before sending promotional messages and ensuring an easy opt-out process for recipients.

We also comply with all regulations regarding message content, ensuring that all messages sent are truthful, non-deceptive, and include necessary sender identification.

Liability Limitations

While we strive to ensure all messages are delivered promptly, we do not guarantee that SMS messages will be delivered successfully due to network issues or technical problems outside our control.

We are not liable for any damages resulting from delays, interruptions, or failures in the SMS communication process.

Contact Information

If you have any questions or need assistance with your SMS subscription or preferences, please contact us at
Email: info@ghostauthorsexpert.com
Phone: (813) 553-1476

Amendments to Terms

We may update these Terms and Conditions from time to time to comply with changing regulations, improve our services, or reflect updates to our communication processes. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting.

By opting into our SMS campaign, you acknowledge that you have read,
understood, and agree to these Terms and Conditions.

SMS Privacy Policy

Here is sample language you can add to your privacy policy so you’re compliant with 10DLC regulations:

Ghost Authors Expert may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In this template, we’ve focused on how you plan to share customer data with third parties as it pertains to texting with a VoIP platform. You can add to it by listing the data you intend to collect and your data collection methods.

What does an SMS privacy policy contain?

An SMS privacy policy contains the following details:

Type of data collected: What information you plan to collect for your text communications (name, phone number, etc.)

Data collection methods: How you plan to collect customer data (verbal, written, online forms, etc.)

Data sharing policies: Who you plan to share customer data with, including any third parties and affiliates

User rights: How users can opt out of text communications from you

Google Ads Privacy Policy

Advertising and Third-Party Links

Our website uses Google Ads to promote products, services, and special offers. When you click on an ad or interact with ads on our site, you may be redirected to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review the privacy policy and terms of service of any third-party website before engaging with their content.

Data Collection and Privacy

We use cookies and other tracking technologies to measure and improve the effectiveness of our Google Ads campaigns. These tools may collect data on your interactions with the ads, such as impressions, clicks, and the pages you visit. This data is used to optimize your experience and deliver more relevant ads. You can manage your cookie preferences by adjusting your browser settings.

Opt-Out of Personalized Ads

If you prefer not to see personalized ads, you can opt out through Google's Ads Settings at any time. You can also manage your ad preferences on other platforms that use Google Ads services.

Compliance with Google Ads Policies

We are committed to adhering to Google Ads’ policies, including those related to prohibited content, ad quality, and the transparency of our landing pages. Our goal is to ensure a positive user experience while delivering relevant advertisements.

Consent for Tracking

By using our website, you consent to the use of cookies and other tracking technologies for advertising purposes. If you do not wish to consent, you may choose to disable cookies through your browser settings, although this may affect your browsing experience.

Trustpilot Terms & Privacy Policy

Customer Reviews and Feedback

We use Trustpilot to collect and display customer reviews and feedback regarding our products and services. By submitting a review on Trustpilot, you agree to Trustpilot’s terms of service and privacy policy. All reviews submitted through Trustpilot are subject to their moderation guidelines and may be displayed on our website or other platforms.

Data Collection and Privacy

Trustpilot may collect personal data when you submit a review or interact with the Trustpilot platform. This may include information such as your name, email address, and review content. Trustpilot handles all data according to their privacy policy, which you can review here.

Trustpilot's Use of Reviews

Reviews submitted to Trustpilot are public and may be displayed on our website or other marketing materials. By submitting a review, you grant us the right to use your review in accordance with our policies and the Trustpilot guidelines. We may not alter or manipulate reviews, but we may respond to them as part of our commitment to customer service.

Responding to Reviews

As part of our commitment to customer satisfaction, we may respond to your review on Trustpilot. We aim to address any concerns or feedback in a professional and helpful manner. Please note that responses are subject to Trustpilot's guidelines.

Opt-Out of Communication

If you wish to opt out of receiving communications related to your Trustpilot review (such as requests for follow-up or satisfactionsurveys), you can adjust your communication preferences through Trustpilot’s settings or unsubscribe from Trustpilot emails.

Third-Party Sites and Data Security

While we strive to provide a secure platform for feedback, reviews submitted to Trustpilot may be subject to Trustpilot’s security practices. We are not responsible for any data breaches or security issues that may arise from using Trustpilot's services. Please refer to Trustpilot’s security policies for more information.

Trustpilot’s Terms of Service

By using Trustpilot to submit a review or interact with Trustpilot’s platform, you agree to their Terms of Service and Privacy Policy. Please review these documents before engaging with Trustpilot.

Meta Advertising and Data Usage Terms

Advertising on Meta Platforms (Facebook, Instagram, Messenger)

We use Meta’s advertising platforms (including Facebook, Instagram, and Messenger) to display ads for our products and services. By interacting with our ads or visiting our page on Meta platforms, you agree to Meta’s Advertising Terms and Privacy Policy. You can review Meta's terms and privacy practices here.

Data Collection and Privacy

When you engage with our content on Meta platforms (like clicking on ads, liking posts, or messaging us through Facebook Messenger), Meta may collect certain personal information about you, including but not limited to:
Profile Information: Name, age, gender, location, and other profile data.
Interaction Data: Engagement with our posts or ads, such as clicks, comments, or shares.

This data is used to help us better understand our audience, improve our advertising, and offer more relevant products or services to users like you. We do not directly collect this data ourselves but rely on Meta’s systems for advertising targeting. Please review Meta's Privacy Policy for more details on how your data is collected, stored, and used.

Third-Party Data Sharing

Meta’s advertising services may allow for the sharing of user data with third-party advertisers, including us. This information is shared in compliance with Meta’s policies, and any data shared with third-party partners is anonymized and aggregated where possible to ensure user privacy.

Opting Out of Meta Advertising

If you prefer not to see targeted ads, you can manage your ad preferences on Meta platforms. This can be done by visiting your Ad Settings on Facebook or Instagram, where you can opt out of personalized advertising. For more information, visit Meta’s Ad Preferences page here.

Cookie Usage

Meta uses cookies and similar technologies to help deliver ads and track the effectiveness of campaigns. By interacting with ads or using Meta services, you consent to the use of these cookies. You can adjust your cookie settings through your Meta account or web browser settings.

Compliance with Meta’s Advertising Policies

We are committed to following Meta’s advertising policies, which include guidelines for prohibited content, ad quality, and transparency. Ads displayed on Meta platforms must comply with both their Advertising Standards and Community Standards to ensure they are appropriate, relevant, and non-deceptive.

Data Security

While we strive to protect the security of your data, please note that we do not have control over Meta's security practices. We encourage you to review Meta's security measures, which can be found in their Privacy Policy.

User Rights and Data Control

As a user, you have the right to access, correct, or delete your personal data collected by Meta. You can exercise these rights by visiting the Facebook Privacy Settings or the Instagram Privacy Settings pages. Additionally, if you wish to remove your personal information from Meta’s ads or campaigns, you can update your preferences on their platform.

Meta’s Terms of Service and Privacy Policy

By using Meta platforms or engaging with ads on Facebook, Instagram, or Messenger, you agree to Meta’s Terms of Service and Privacy Policy. Please review these documents regularly to understand how your data is used.

Meta Advertising and Data Usage Terms

Introduction

By accessing or using our website, including any purchases made through Stripe payment processing, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

Payment Processing

Stripe: Payments for products or services on our website are processed through Stripe (a third-party payment processor). By using our website to make a purchase, you acknowledge and agree to Stripe's terms of service and privacy policy, which govern the processing of your payment details.
Stripe Terms of Service: https://stripe.com/legal/consumer
Stripe Privacy Policy: https://link.com/privacy

Payment Methods: We accept payments via credit cards, debit cards, and other payment methods supported by Stripe. You will be required to provide valid and accurate payment details during the checkout process.

Pricing and Billing

Pricing: All prices listed on our website are in [currency] and may be subject to taxes, shipping charges, or additional fees where applicable.
Billing: By submitting a payment, you authorize us to charge your provided payment method for the agreed amount. You are responsible for ensuring that your payment method details are accurate and up to date.

Refunds and Cancellations

Refund Policy: We offer a 7day 100% refund policy on eligible purchases. If you are dissatisfied with your purchase, you can request a refund by contacting us at billing@ghostauthorsexpert.com . Refunds will be processed through Stripe based on the payment method used during the transaction.
Cancellations: For subscription-based services, you can cancel your subscription at any time through your account settings or by contacting customer support.

Payment Information

Security: We use Stripe to process payments and ensure your payment information is securely transmitted and stored according to the highest industry standards. Stripe uses encryption and other security measures to protect your data during processing.
Responsibility: You are responsible for ensuring the accuracy of your payment information and that the payment method you provide is valid. We are not responsible for any errors related to incorrect payment details.

Compliance with Stripe's Policies

By using Stripe to process payments, you agree to comply with Stripe’s terms and conditions. This includes abiding by any applicable laws and regulations regarding payment processing, including those related to fraud prevention, chargebacks, and anti-money laundering.

Stripe’s Prohibited Businesses: You may not use Stripe if you are involved in certain prohibited business activities as outlined in their Terms of Service. These may include, but are not limited to, fraudulent activities, illegal goods or services, and high-risk activities such as gambling or adult content.

Prohibited Businesses List: https://stripe.com/legal/restricted- businesses

Global Payment Processing

Our company operates internationally under various brands, including Ghost Authors Expert, Syostan, and Qendesk. Depending on the region and the specific representative handling your account, your payments may be processed through any of these entities.

Transactions will appear on your statement under one of these names

Currency and Payment Method

Payment will be charged in the currency specified in your contract or agreement. However, due to the international nature of our operations, currency conversion fees may apply if you are paying in a currency other than that used in the country where your payment is processed.
Our payment processors are diverse and may vary based on your geographic location. We accept most major credit cards, bank transfers, and other globally recognized payment methods.

Payment Processors and Country-Specific Regulations

Payments may be processed in different countries, depending on the location of the representative managing your account. Our payment processors comply with all applicable local regulations and security standards.
Certain charges or taxes may apply based on the region. It is your responsibility to be aware of and bear any such additional charges.

Refunds and Chargebacks

Refunds are subject to the terms of your specific service agreement and may vary depending on the product or service purchased.

Unauthorized chargebacks may result in termination of service and potential legal action. If you experience any issues with billing or payments, please contact us at info@ghostauthorsexpert.com or (813) 553-1476 for prompt resolution.

Privacy and Data Security

Your payment information is securely processed through our trusted payment gateways, which comply with international data security standards.
We respect your privacy and ensure that all personal information, including payment details, is handled in accordance with global data protection laws, such as the GDPR and CCPA.

Modification of Terms

We reserve the right to modify these terms at any time to accommodate changes in our business practices, legal requirements, or other operational needs.

Updates to these terms will be posted on our website, and it is your responsibility to review them periodically.

By proceeding with your payment, you confirm that you have read, understood, and agree to these terms and conditions.